Online Tech Support

Here is a collection of computer how-to's that you may find useful!

  1. Upgrading laptop and notebook hard drives, memory and batteries
     
  2. Internet Domain Country Codes List 
  3. Free HTML web editor Expressions Web 4.0 by Microsoft - Click here to download it.
  4. Web design info
     
  5. How to select a web hosting company for your web site
  6. How to convert from Apple/Mac Adobe Photoshop file format (PDD files) to JPG.
  7. Are you embarrassed to admit that you are still on AOL? click here for a guide to find a better, cheaper ISP (Internet Service Provider)!
  8. Are you puzzled by "LOL", "AFAIK", "btw" or symbols like ;-) or :-p ? Here's the guide to internet abbreviations and emoticons that are commonly used in email.
  9. How to scan a photo into your pc
  10. How to attach a file or photo to an email

  11. Need WinZip?  Download it here for free (it's legal!)

  12. Confused by files that end in ".pdf", ".arc", etc.? Click here for the explanation.

  13. Worried about a virus?  Get the complete information here!

  14. How to set up VPN at home - getting past problems with Dlink routers and Nortel Contivity Client (4.6.5)

  15. Clearing a "Toner low" error message on Brother Multifunction Printers: Brother MFC printers often fail to clear the "toner low" error message when you replace a toner cartridge.   You will see many posts on many forums and websites that talk about covering a sensor hole with tape or resetting a drum flag gear, etc.  Great.  That may work with some Brother printers, but certainly not the  MFC 7860DW, the MFC 7640DW and maybe others.  Instead,  you can clear this message by doing this:
    1. Open the front toner compartment door.
    2. Message reads "Front cover open."
    3. Press the "Clear" button.
    4. Message reads "Replace Drum?"
    5. DO NOT respond to this. Instead, type in "*00" on the keypad.

  16. Brother MFC Drum Error messages: How to replace a Brother MFC drum cartridge (not the toner cartidge) and reset the drum counter to make the error message ("replace drum  unit soon" or similar).

    The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.

    • Replace Drum
    • Drum End Soon
    • Drum Near End
    • Drum Stop

    To clear this message:
    1. Replace the drum unit
    2. Do NOT close the door.
    3.Press Clear or Clear/Back on the control panel. 4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter. 
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
    5. When the LCD shows Accepted, close the front cover.
    6. When I did this, I then got a "check connection" error message when I attempted t scan a document.  This was fixed by going into setup, selecting the network option and then the "setup wizard", selecting my router's SSID, and re-entering the password for my router.